6 articles in this category
The Core Problem: Why Most Content Flows Feel DisjointedWhen users engage with a curated content platform like Snapjoy, they expect a seamless, almost...
Introduction: Redefining Travel Planning Through Engineered SpontaneityThis overview reflects widely shared professional practices in experience desig...
Introduction: Why Process Parallels Matter in Modern Workflow DesignIn my 12 years of consulting on workflow architecture, I've observed a critical pa...
Introduction: Why Comparative Workflow Design MattersIn my 10 years of consulting with organizations ranging from startups to Fortune 500 companies, I...
Introduction: The Paradox of Planned DiscoveryFor over ten years, my consulting practice has centered on a single, pervasive problem: organizations kn...
Introduction: The Itinerary is Just the ArtifactIn my ten years as an industry analyst specializing in travel experience design, I've seen a profound ...